Book a service

Book a service

Your bike deserves the very best when it comes to its care and at Harley-Davidson® we aim to provide just that.

Our workshops are staffed by trained technicians providing the very latest in diagnostic and repair techniques using warranted genuine parts and accessories, providing warranted work with a final quality check prior to handing your bike back to you. We offer instant pricing facilities for routine servicing and repairs.

Understanding convenience and flexibility are of paramount importance to you we operate a pre-arranged appointment system with a loan bike facility if you need one, all we ask is you request a loan bike when you book and bring your full driving license with you.

It’s the heart and soul of the business, it’s where your bike takes its first breath and the motor starts to beat.

Use the form below to book your Harley-Davidson® in for a Service

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The world opens up to customising, accessories and a good care plan.

The head of the service departments and technicians in Launceston have been factory trained by Harley–Davidson, and the workshop features up-to-date computer technology. Take advantage of our Customer Lounge for free coffee and biscuits, and relax while your bike is being serviced.

There is only one Authorised Harley-Davidson® dealer in Tasmania – Richardson’s Harley-Davidson® in Launceston since 1978. We know best how to service your motorcycle with factory trained technicians, approved methods and state of the art equipment assuring you of thorough & competent workmanship. We guarantee all our work with confidence.

Any service work or repairs carried out by any person that is not an Australian Certified Motorcycle Mechanic will void the factory warranty. All specified maintenance services must be performed to keep your warranty valid.

The use of non genuine oils, parts & service procedures will also jeopardise the factory warranty. Insist on genuine replacement parts to keep your Harley-Davidson® motorcycle and its warranty intact. While your motorcycle is in our care, it is covered by a comprehensive insurance policy against such occurrences as fire, accident damage, workmanship and theft.

At Richardson’s Harley-Davidson®, all work is done in house and we will work on any model Harley-Davidson®, no matter the condition or age. Just some of the jobs we will undertake are:

•Complete engine work & reconditioning
•Wheel lacing and truing
•Full ground up restorations
•Scheduled servicing and maintenance
•Performance upgrades
•Trike conversions
•Electrical rewiring, repairs & upgrades
•Crash repairs
•All accessories & customisation

All technicians are motorcycle specific mechanics and motorcycle enthusiasts. All technicians undergo Harley-Davidson® PHD training in their own time. University training is available to techs upon completion of a set level of PHD courses. All techs use the highest quality hand & air tools to prevent damage to fasteners.

All service work is done by the book without cutting corners or skipping procedures. Only genuine oils and parts are used. All EFI bikes are connected to DigiTech 2 to check for faults, current and historical and also to check for safety & product campaigns via online connection to Harley-Davidson®.

Our tyre changing machine is the highest quality & most up to date available. Benefits of this machine are:
•An air operated third arm to aid in the removal & fitment of tyres
•Reduces the risk of scratching or damaging wheel rims
•Reduces time require for tyre changes
•All tyres fitted are balanced using an electronic dynamic balancing machine to ensure correct wheel balance.

All engine building is done totally in-house. Any and every model of Harley-Davidson® engines can and has been built in our engine room. Engine building ranges from repairs or reconditioning to vintage restorations or high performance. We have all tooling available for a wide range of engine work, balancing & truing flywheels and rod sets. We have tooling for machining valves & seats in heads. All engines can be painted & polished to look original. Paint used on engines is Harley-Davidson® lacquer which is used on current model bikes.

An essential tool for diagnosing electrical problems and checking the running condition of fuel injected motorcycles by reading and analysing data directly from the bike’s computer or ECM.
•The bike’s ECM freezes & stores data from the time a problem arises to help with problem solving and can only be read by the digital technician.
•Reduces time for electrical repairs.
•Conducts a regular weekly self update directly from Harley-Davidson® in the USA to keep updated with the latest information.

An in-house machine shop is available for fabrication, modification, repairs & reconditioning. Equipment includes:

•Milling machine
•MIG, TIG and gas welders
•Boring bar & honing station
•Bead blaster
•Valve facer
•Hydraulic & arbor press
•Bench grinders, linisher & polisher
•Band saw
•Plasma cutter
•Pipe bender

Richardson’s Harley-Davidson® care about what happens to your bike. We service all areas of Tasmania with our store in Launceston, enabling a good solid service history for your Harley-Davidson®, which will allow you to turn the key and head for the hills with peace of mind.

Have your pride and joy picked up and delivered clean, don’t take time off work, and save your time for riding the endless corners and views Tasmania has to offer.

The Service Vehicle's are available for Harley-Davidson Roadside Assist, break downs or service & repairs and can hold 1 to 9 Motorcycles at any one time and is a statewide service.

Your bike is FULLY insured during transport and its stay in the Service Center – for your peace of mind. Pickup and Delivery Fee is calculated on the quantity of bikes collected, and the distance traveled.